FAQs

It depends on your home! For most households, a deep carpet cleaning every 12-18 months keeps things fresh and extends the life of your carpets. If you have pets, kids, or allergies, you might want to schedule cleanings more often to keep dirt, allergens, and stains under control. Regular professional cleaning not only makes your carpets look great but also helps maintain a healthier home. For unexpected issues like flooding or leaks, contact Longo Carpet Cleaning and Restoration, the leading choice for water damage service in Agawam, MA!

Most carpets take about 6-12 hours to dry completely, but it depends on the weather, airflow, and carpet type. We use professional-grade equipment to speed up drying, and you can help by keeping windows open or running fans. For more serious situations, such as flooding or leaks, our water damage service in Agawam, MA ensures your carpets are properly dried and restored to prevent further damage.

Absolutely! Pet stains and odors can be tough, but we have specialized treatments that break down the stains and eliminate odors at the source—not just mask them. If you're dealing with stubborn pet messes or unexpected flooding, our water damage service in Agawam, MA can help restore your carpets quickly and effectively.

First things first—stop the water source if possible. Then, call us ASAP! Acting fast can prevent serious damage and mold growth. Did you know that more than 22% of home insurance claims are related to water damage, according to This Old House? That’s why we offer 24/7 emergency water extraction and drying when we perform water damage service in Agawam, MA!

It depends on your policy. Many insurance plans cover sudden and accidental water damage, but not long-term issues like slow leaks. Longo Carpet Cleaning and Restoration can help you navigate the claims process and work directly with your insurance company, making it easier to get the most out of your coverage for our water damage service in Agawam, MA.

Speed is key! Mold can start growing in as little as 24-48 hours, so the sooner we dry out your space, the better. We use industrial-strength dehumidifiers and air movers as part of our water damage services in Agawam, MA to get everything completely dry and prevent mold from taking hold.

You can walk on them right away with clean socks or dry shoes, but for the best results, it's a good idea to wait until they're fully dry before replacing furniture or area rugs. Our water damage services in Agawam, MA ensure carpets are thoroughly dried and restored, so your home is safe and protected from further issues.

We use professional-grade dehumidifiers, high-speed air movers, and moisture detection tools as part of our water damage service in Agawam, MA to ensure every affected area is completely dry. This helps prevent mold growth and further structural damage.

In most cases, you can stay in your home during the restoration process. However, if there's extensive damage, structural risks, or potential health hazards like mold, when we perform water damage service in Agawam, MA, Longo Carpet Cleaning and Restoration may advise temporarily relocating to ensure your safety.

Water damage isn't just about drying things out—it’s about preventing long-term issues like mold, structural damage, and health hazards. When we perform water damage service in Agawam, MA, Longo Carpet Cleaning and Restoration uses trained professionals with the right equipment and expertise to restore your home safely and effectively.