Flood or Water Damage? We Answer 24/7 — CALL (413) 789-3535
Western MA & Northern CT · Since 1986

Clean carpets.
Restored homes.
Since 1986.

Carpet, upholstery, and water damage restoration — handled by people who actually pick up the phone. Family-built in Agawam since 1986.

★★★★★
4.9
5-Star Reviews
40
Years Family-Run
100%
Money-Back Guarantee

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Senior Discount available on every job

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Just mention it when you call · (413) 789-3535

Carpet Cleaning & Water Damage Restoration in Agawam, MA

What do you need cleaned
or restored?

Three things bring people to Longo. Tap the one that fits.

01

I had a flood or fire.

Burst pipe, flooded basement, sewage backup, mold, or fire damage. We come fast, dry everything out, and work directly with your insurance.

02

My carpets need cleaning.

Carpets, upholstery, hardwood, tile, area rugs. Deep cleaning that makes your whole house feel new again.

03

I manage a business or property.

Restaurants, schools, offices, multi-family. Scheduled service plans that work around your hours, not ours.

1986
Family-built · Pioneer Valley
Why Longo

You know us. Or your neighbor does.

We’re the Longo family. My dad started this business in 1986 with one truck and a promise: treat every home like your mother’s. Two generations later, we still answer the phone ourselves, show up on time, and stand behind our work — because in this town, our name is on the truck and on the line.

If you’ve lived in the Pioneer Valley for any length of time, you’ve probably seen our trucks, met one of our techs, or had a friend tell you to call us. That’s how a family business gets to forty years — one good job at a time.

IICRC-Certified Firm · NADCA-Certified · BBB A+ Since 2009

740+
5-star reviews from real neighbors across Western MA & CT
100%

Money-back satisfaction guarantee on every job we do

How It Works

Three steps to a clean,
restored home.

01

Tell us what you need.

Call us or fill out the form. A real Longo team member responds within one business day with a fair price and your earliest available appointment. Emergency? We answer 24/7.

02

We do the work.

Certified technicians arrive on time, in uniform, in a marked truck. We protect your floors and furniture, explain the process, and clean or restore your space with professional-grade equipment.

03

You see the results.

We walk through every space with you before we leave. If anything isn’t right — call us back. Every job is backed by our 100% money-back satisfaction guarantee.

If You Wait

Small problems become bigger ones.

Water travels into walls within hours. Mold can start growing in 24 to 48. Stains set deeper the longer they sit. The wrong company can make damage worse and leave you arguing with your insurance company at the same time.

When You Call Us

You can stop worrying about it.

A real person picks up. A certified crew shows up on time. The work gets done right the first time, backed by a 100% money-back guarantee. You go back to your life — clean carpets, dry floors, restored peace of mind.

What We Do

Cleaning. Restoration. Done right since 1986.

24/7 Emergency · Insurance-Approved

Water Damage & Restoration

Flooded basement, burst pipe, storm damage, mold remediation, or sewage backup — we extract, dry, restore, and work directly with your insurance adjuster so you don’t have to chase paperwork. Faster on-site means less damage. Call now.

24/7

Residential & Commercial

Carpet & Floor Cleaning

Truck-mounted hot-water extraction. Stain removal. Hardwood, tile, vinyl, oriental rugs. Our twelve-step process — visible in every estimate.

Furniture & Fabrics

Upholstery Cleaning

Sofas, chairs, delicate fabrics, leather. Gentle, fiber-matched cleaning that removes stains and odors without damaging the piece.

Mold & Sewage

Mold Remediation

Certified mold remediation and sewage cleanup. Trained, equipped, and prepared to handle the work that protects your home and your family.

Property Managers & Facilities

Commercial Cleaning

Restaurants, schools, offices, multi-family. Scheduled service plans built around your operating hours. Trusted by UMass and AIC.

From Real Neighbors

We love our customers. They seem to love us back.

★★★★★

From office personnel to administration to the individual workers in their various specialties — every interaction was top-notch. They treat you like family.

Maxyne S.
Verified Customer · Pioneer Valley
★★★★★

I had water damage and they were on-site fast, worked directly with my insurance, and saved me thousands. Cannot recommend them enough.

B. K.
Verified Customer · Easthampton, MA
Michele Aubrey profile picture
Michele Aubrey
4 weeks ago
The guys did an awesome job on my large sectional- they were super careful with a couple obstacles in the room (a chandelier and a Tv )
The couch came out better than expected as it had some stains - looks brand new again.
Excellent experience start to finish.
Pamela Driscoll profile picture
Pamela Driscoll
1 month ago
Mike and Joe were great! Very professional and courteous. Did a great job! I immediately noticed a difference with air flow! Would highly recommend!
Jason and Dylan cleaned 3 large area rugs and two large sofa frames. They helped us decide to take the 9 sofa cushions and 5 smaller area rugs to the shop in our own truck, saving us some pick up and delivery fees. We were concerned that that we would not have the cushions back for 10 days! Jason and Dylan promised if we had the cushions at the shop by 3 PM, they would stay later that evening, after a full day of work!, and clean our cushions. If dry, we could pick the cushions up the next day! Sure enough, they called us the next day and we picked up the cushions. Other than waiting on the small area rugs our sofas and large rugs look great and the house is back in business. Jason and Dylan were professional, friendly and very accommodating. I would definitely use Longo in the future and recommend them to all my friends.
Alla Ribinskas profile picture
Alla Ribinskas
1 month ago
We had an above and beyond service from Longo company. We got flooded by our neighbor, we had over 12 inches of water in our basement. Longo company came in got the water out and dried out our basement. They also brought to our attention that mold had spread to our wall which we did not see. We are thankful to them for their service and professionalism. I also want to point out that the young ladies who helped us out with paperwork and dealing with our insurance company were the most helpful and communicative. Anytime I had questions they would respond quickly. We greatly appreciated all the help from this company!
Nancy MacPherson profile picture
Nancy MacPherson
2 months ago
We used Longo for the first time to clean wall-to-wall, runners, area, rugs, and stairs, a total of about 650 ft.² +13 stairs. From the initial contact with the office through the service in our home, the process was professional and friendly. Jason and his colleague arrived on time, reviewed the job asked a few questions and explained what we could expect on some of our older carpets which was helpful. They assisted in moving some of the larger furniture so that we could get a thorough cleaning. We were very pleased with the results.Jason also put a call into the office to get us some information on another service that we had asked him about, which was appreciated. Pricing was quite reasonable and we were offered both a senior and cash/check discount. We would not hesitate to use them again.
Phone profile picture
Phone
2 months ago
The carpet cleaning crew Chris and Jack did an outstanding job from start to finish. They arrived on time, were professional and courteous, and worked very hard to make the carpets look brand new again. They paid attention to every detail, removed stains we thought would never come out, and left everything clean and fresh without any mess behind. It was clear they took pride in their work, and the results exceeded our expectations. We would gladly recommend them to anyone looking for reliable and high-quality carpet cleaning service.
Diane Rodriguez profile picture
Diane Rodriguez
2 months ago
We had our kitchen floor tile and grout cleaned and sealed today, and the results are fantastic. Chris and Jack were professional, friendly, and tidy throughout the entire process. They took great care in their work, explained everything clearly, and left the space spotless when they finished.

The difference in the floor is remarkable. The tile looks refreshed and the grout looks like new again. It’s clear they take pride in doing quality work. I would absolutely recommend this company to anyone looking for reliable, professional floor, carpet, and upholstery cleaning services.
4.9
/5

Across Google, BBB, Yelp, and Nextdoor.

740+ verified reviews from customers across Western MA and Northern CT.

Need help right now?

For water damage emergencies, call the number below — we answer 24/7. For everything else, request a free estimate or book online and we’ll handle the rest.

24/7 Emergency Response · IICRC Certified · Family-Built Since 1986
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